Safety Performance

Our target is zero. Zero accidents, zero incidents. We do everything we can to remove the risk of accidents from our business.

However, when an accident does occur, we investigate the root causes fully and make changes to processes to ensure it does not happen again. We share our findings and take concrete actions to improve and we constantly measure our progress to improve performance and adopt best practice.

In 2014, we launched ONE, a health and safety campaign based around one team with one goal: zero ill health and accidents caused by work. We know that one accident is one too many, so we keep up momentum towards our target.

Lost Time Incident Frequency Rate 0.24 (2013: 0.29)

All Accident Frequency Rate 2.31 (2013: 2.81)

We are transparent about our health and safety performance, both when things go right and also, crucially, when they do not. We deeply regret that we suffered two fatal accidents in Oman and Qatar in 2014. In the first, a person fell several metres when he stood on an unfixed panel he had just placed into position and it tipped. In the second, a subcontractor’s employee was struck by a vehicle while crossing a highway as part of a maintenance activity.

In addition to these accidents, a vehicle carrying five workers collided with a broken-down vehicle on the M4 in England. Two of the passengers died instantly and a third died later in hospital. A fourth passenger was seriously injured.

Our thoughts remain with the relatives and friends of the people affected by these tragic incidents.

Managing and improving performance

We are certified to the BS OHSAS 18001 standard for health and safety management systems across our operations in the UK, the Middle East and North Africa. Meanwhile, every contract is assessed for health and safety risks, from design and delivery to final use. Senior managers regularly visit contracts to review health and safety.

We make sure that everyone understands our health and safety policy (PDF 816 KB). This is done through communications campaigns and formal training. In the UK and Canada we have a dedicated phone number for reporting any incident or near–miss.

We have a range of risk evaluation processes from design through delivery and right up to Point of Work Risk Assessments. These address risks to both the health and safety of our people and those working for us through our supply chain.

CEO Health and Safety Best Practice Award to Qatar FM Shell

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Caribbean, Alawi and Canada Safety

Carillion Caribbean has been recognised by its client Massy Wood Group for its contribution to reaching two million work hours with no Lost Time Incidents, while in Oman, Carillion Alawi received a Platinum Target Zero Award for four years without a Lost Time Incident.

In Canada, the construction crew at the Toronto Union Station Revitalisation project reached one million hours of work with no Lost Time Incidents and Bouchier Group, part–owned by Carillion, received a Platinum Target Zero Award for reaching over six million hours without a Lost Time Incident.

CEO Safety Excellence Winner: The Bouchier Carillion Group

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Our ARK performance model assessment allows us to evaluate our systems and behaviours against our vision of excellence. It measures performance in three key areas:

  • PEOPLE, including leadership, engagement, culture, competence, supply chain, health and wellbeing;
  • PROCESS, including governance, compliance and continuous improvement; and
  • PERFORMANCE, including health and safety performance against key performance indicators.

We use ARK to benchmark current performance in a particular part of the business and to set targets and plans for improvement.

Mike Francis, winner of our CEO Health and Safety People Award

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Looking ahead

In 2015, in addition to continuing our focus on our key risks such as work at height, electricity and moving vehicles and plant, we will be focusing on reviewing and improving safety when our people are driving or travelling on the road.

In Canada, for example, we will be working with the Ontario Ministry of Transportation to improve winter lighting on heavy maintenance equipment and testing prototypes to inform a potential new standard.

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Safety award

Our excellent safety record in Canada was recognised with a Safest Employer Silver Award at the Canadian Occupational Safety Awards. The national awards programme recognises Canadian companies that are making a difference in protecting the health and safety of their people, through initiatives such as our ‘Don’t Walk By’ programme.

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49% reduction in All Accident Frequency Rate
(2011 baseline)

BS OHSAS 18001 standard for health and safety management systems for the UK, Middle East and North Africa

Winner Royal Society for the Prevention of Accidents Occupational Health and Safety Award, Carillion Training Services

Carillion plc, Company No. 3782379. Registered Office: Carillion House, 84 Salop Street, Wolverhampton WV3 0SR. Place of Registration: England and Wales

Copyright 2015 Carillion plc